Resume
20+ years building learning operations across consumer education, enterprise SaaS, and global teams. I build L&D functions from zero, integrate AI into development workflows, and lead international teams through rapid growth.
Experience
Tekion
Senior Manager, Services Enablement Learning
Built the entire L&D function from zero during 4.5 years of hyper-growth. Led department-level scope across team building, technology, budget, and strategy. Built and led a 26-person global team, scaled eLearning from 50 to 650+ modules, completed 3 LMS migrations, managed $500K+ annual budget, and reduced development cycle time 31% through AI integration.
Cox Automotive (DealerTrack)
Senior Trainer
Co-designed and led a 9–11 week new-hire bootcamp, training every cohort bi-weekly for 18 consecutive months across the full DealerTrack DMS platform. Built deep operational fluency across all dealership departments through 100+ installations. Featured speaker and workshop developer for customer conferences.
Cox Automotive (DealerTrack)
DMS Implementation Supervisor
Led DMS implementations across dealership networks. Developed hands-on testing scenarios replacing theoretical assessments with dealership workflow simulations to evaluate field readiness.
Independent
Course Creator & Instructor
Designed and delivered consumer education courses teaching seniors (avg. age 64) digital literacy and eBay business skills from zero computer experience. Achieved Kirkpatrick Level 4 outcomes: learners became independent teachers of technology to their peers.
Certifications
Education
University of Utah
B.S. Strategic Communications
Salt Lake Community College